See how to recognise, respond and refer when working with someone who may have mental health concerns.
MH-Aware is a mental health awareness training program designed to enable participants to recognise, respond and refer when working with someone who may have a mental health problem. There is also a module on self-care to ensure that participants take responsibility for their own well-being. Topics covered include:
- What is mental illness?
- Impact and prevalence of mental illness in Australia
- Experiences of people with mental illness
- Treatments for mental illness
- Interacting with people with mental illness
- Appropriate language and terminology
- How to listen and support including the skills of:
- Active listening
- Open and closed questioning
- Check safety, including asking about suicide.
- Appropriate referrals
- How to make a referral.
- Tips and tools for self-care.
The training is delivered by qualified, experienced Lifeline trainers. Participants receive a Statement of Attendance at completion of the course.
Format: Blended training model comprising two hours e-learning, and four-hour face-to-face session with a qualified Lifeline trainer. The course will be tailored to the specific needs of participants.
Resources: Participant workbook, e-learning.
Outcome: Participants are equipped to recognise, respond and refer when working with someone who may have mental health issue, and to check their safety.