COVID-19 Update

Dear Valued Customers,

On Thursday 2 April, we made the very difficult decision to temporarily close our Lifeline retail stores in order to help slow the spread of COVID-19 across Queensland.

Our number one priority is the health and safety of our employees, volunteers and the general public.

Please rest assured our Lifeline Crisis Support and Suicide Prevention phone line (13 11 14) remains open 24/7 to support Queenslanders in crisis.

We are hopeful our Lifeline stores will be able to open again soon. We will continue to take advice from federal and state government health agencies.

Please stay safe during these unprecedented times, and remember that if you are struggling and need help, you can call Lifeline on 13 11 14.

Find Lifeline shops

Find Lifeline Shops near you

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Our Lifeline Shops

We have more than 130 Lifeline Shops across Queensland which sell donated goods, like clothing, books, furniture and bric-a-brac, to raise funds for our counselling and support services.


We have many types of shops all over Queensland, including:

  • Lifeline Superstores — selling bigger variety of clothes and larger furniture items
  • Lifeline Shops — selling mainly clothes and at times smaller furniture items and household items
  • Book Shops — selling just second-hand books

Lifeline Shops exist from the generosity of the local community — when you donate your good quality, pre-loved items to Lifeline they are sold to help raise vital funds for the 24-hour Lifeline Crisis Support Line 13 11 14.


Shopping at Lifeline makes you truly feel as if you have taken an active step to help save lives.


When you buy second-hand at Lifeline Shops you have the ability to stand out from the rest of the crowd.

Learn more about Lifeline

young man holding a box of donated clothes smiling in the foreground with workers packing more boxes of clothes in the background
Donate clothes and furniture

When you donate to Lifeline you’re helping save lives. The sale of quality, pre-loved items helps fund the 24-hour 13 11 14 Lifeline Crisis Support Line. All items — whether large or small — have the potential to make a difference.


Learn more
female volunteer wearing a bright orange vest working in a clothing donation facility
Volunteer at a Lifeline Shop

We couldn't run our Lifeline Shops without the help of our incredible volunteers. Across Queensland, we rely on around 2,500 volunteers to help keep our Lifeline Shops going, but we're always looking for more!


Learn more
middle aged brunette woman at her office desk typing on her keyboard while wearing a receptionist headset
Lifeline Crisis Support

13 11 14 is a confidential telephone crisis support service available 24/7. Anyone across Australia who’s in crisis or thinking about suicide can contact Lifeline from a landline, payphone or mobile. Our trained volunteers are ready to listen without judgement to provide support and referrals.


Learn more