In the wake of a crisis or environmental disaster in Queensland, Lifeline is there to help people deal with trauma and cope with grief and loss.
At the request of authorities and community leaders, the Lifeline Community Recovery team will visit a community to provide mental health support and psychological first aid in the weeks and months after bushfires, floods, drought, cyclones, pandemics and tragedy. We support people as they work through shock and begin to come to grips with their experiences.
This process takes time. We often continue to support communities in the years following a crisis, in partnership with other services. Our Community Recover team can assist people in accessing longer-term supports.
We support people who are directly and indirectly affected by an event. This includes:
The Community Recovery team has been supporting Queensland communities since the Townsville Black Hawk helicopter disaster in 1996. We continue to respond through our trained staff and network of services across the state.
The Community Recovery team consists of crisis support officers, with a wide range of experience and expertise, including:
Our team also encompasses volunteers, including crisis supporters from Lifeline’s 13 11 14 Crisis Support Line and the 13YARN crisis line.
We also develop relationships with local partner agencies and local governments who manage evacuation centres during events to ensure we provide co-ordinated community support services.
If you would like to work for the team as a Community Recovery Crisis Support Officer, please complete our Expressions of Interest form below.
Enquire nowThe Community Recovery team is activated at the request of state or local government authorities, or local community organisations, during or after such events as:
If you would like to activate the Community Recovery team, please complete our Expressions of Interest form below.
Enquire nowOur Community Recovery volunteers are invaluable to the work of Lifeline Community Recovery. If you are interested in volunteering, we’d love to hear from you. You might also be interested in completing the full Lifeline Crisis Supporter training.
Community Recovery volunteers are required to complete two training courses. If you would like to volunteer with the Community Recovery team, please complete the Expressions of Interest form below.
Enquire nowLifeline Queensland offers in-depth training to equip you with the skills to support yourself and your community in times of crisis.
Develop skills to respond to those in distress after critical events and natural disasters.
Learn how to support someone immediately following a disaster or critical event until professional help is available.
Gain the skills to provide an intervention with friends, family members and colleagues who are at risk of suicidal thoughts.
Lifeline Corporate Training provides more training courses for workplaces and the public.
If you would like to activate the Lifeline Community Recovery team in your community, or if you would like to join the team as a Crisis Support Officer or Community Recovery volunteer, please complete the form below and we’ll get back to you as soon as possible.