Lifeline Community Recovery
In the wake of a crisis or natural disaster in Queensland, Lifeline is there to help people deal with trauma and cope with grief and loss.
The Community Recovery team is activated at the request of state or local government authorities, or local community leaders.
We provide counselling or ‘psychological first-aid’ to support people as they work through shock and begin to come to grips with their experiences. This process takes time, and so we often continue to support communities for years after a crisis.
For anyone who requires ongoing support, we will put them in touch with the right services to ensure they get the help they need.
People we support
We engage and support people directly impacted by the event, as well as those indirectly affected including:
- extended families
- business operators
- people from other organisations providing support who may have experienced vicarious trauma from the event.
The Community Recovery team
You will be supported by professionals from a range of fields including social work and psychology, counselling and psychotherapy, and specialist volunteers.
We are continually developing relationships with local partner agencies as well as local governments who manage evacuation centres during disaster events to ensure we provide coordinated support for communities.
When is Community Recovery activated?
The need for recovery may arise from floods, cyclones, bushfires, acts of terrorism and major health emergencies, road accidents and other community crises.
The Lifeline Community Recovery Program has been supporting Queensland communities since the Black Hawk helicopter disaster in Townsville in 1996 and continues to respond through its trained staff and network of services across the state.
Lifeline Drought Appeal
You can’t make it rain but you can bring relief. Your help means someone is at the end of the line when drought-affected farmers call Lifeline for support.
Self help toolkits and information factsheets
Coping with Community Crisis or Natural Disaster126.42 KBDownload pdf
Coping with loss and change in a community after a natural disaster235.36 KBDownload pdf
Coping with sorrow loss and grief301.25 KBDownload pdf
Dealing with trauma333.46 KBDownload pdf
Drought tool kit final3.93 MBDownload pdf
Emergency contact details during disasters606.04 KBDownload pdf
Getting through floods drought and extreme climate events2.07 MBDownload pdf
Helping someone at risk of suicide314.26 KBDownload pdf
Helping your children cope with the after effects of a natural disaster238.17 KBDownload pdf