Volunteering at a Lifeline Shop

We couldn't run our Lifeline Shops without the help of our incredible volunteers.


Across Queensland, we rely on around 2,500 volunteers to help keep our Lifeline Shops going, but we're always looking for more!


Lifeline Shops generate the money we need to run our self-funded 24-hour 13 11 14 Lifeline Crisis Line, which answers over 170,000 calls every year in Queensland.


Always wanted to help out? Find out what's involved.


We are always looking for dedicated volunteers to help out at each shop. To become a volunteer in a Lifeline Shop, you would ideally have around four hours a week available. Many of our shops are open 7 days a week and volunteers are needed at all times, even weekends and sometimes evenings! Volunteers really do help the shops run smoothly, knowing we can rely on your help, skills and contribution.


Volunteers also help in our warehouses across Queensland with jobs like sorting, categorising, pricing and preparing donations for the shop floor. If you love sorting and organising, and have an eye for fashion, this might be for you!


Our volunteers come from every walk of life — of all backgrounds and ability. What everybody has in common is their fantastic customer service skills, their ability to work together and a passion to help raise the money needed to keep Lifeline going.


What's in it for you?


Becoming a volunteer at a Lifeline Shop offers you a chance to:

  • Meet new people
  • Give back to the community
  • Gain a sense of achievement
  • Build confidence
  • Acquire valuable retail experience
  • Learn new skills
  • Meet people in a similar industry
  • Widen your career options
  • Boost your CV
  • Improve your communication skills
  • Unleash your creativity!

Our shops

Lifeline has over 130 shops in Queensland which sell quality pre-loved and sometimes new products including clothing, toys, appliances and furniture.

Find Lifeline Shops near you

Looking for more services? Try our service locator


Sign up to volunteer

female volunteer wearing a bright orange vest working in a clothing donation facility
To become a volunteer, visit our Volunteering Portal

Simply follow our three-step sign-up:

  1. Search and select a volunteer activity.
  2. Fill in an application by creating an account.
  3. Scroll down and click Sign Up in the schedule.

If there are no current activities or opportunities that interest you, please sign up to a waiting list or select “Volunteer My Way” to register your interest.

Sign up today

UnitingCare volunteer opportunities

We also offer volunteer opportunities at Blue Care, ARRCS, The Wesley Hospital, St Andrew’s War Memorial Hospital, Buderim Private Hospital and St Stephen’s Hospital.