UnitingCare procurement

UnitingCare Queensland spends in excess of $500m per annum on a wide range of goods and services to support the delivery of health and community services to the communities we serve across Queensland and the Northern Territory.


Our health and community service providers include UnitingCare, Blue Care, Lifeline Queensland, St Stephen’s Hospital, Buderim Private Hospital, The Wesley Hospital, St Andrew’s War Memorial Hospital, and Australian Regional and Remote Community Services (ARRCS).

Procurement categories

The categories we manage include:

  • Medical — Medical consumables, prosthetics, pharmaceuticals, medical and care services, medical equipment
  • Hospitality and Property — Food and beverages, cleaning, laundry, uniforms, buildings, maintenance, buildings and property operations
  • Corporate and Utilities — ICT, utilities, telecommunications, capital, travel and human resource management, marketing and advertising, stationery, print and professional services
  • Fleet operations — Fleet management, vehicle purchases, leasing, fleet safety, vehicle insurance and compliance

Supplier requirements

Our suppliers play an essential role in the successful delivery of services to our clients and residents. Suppliers to UnitingCare must be able to:

  1. Health and safety
  2. Quality assurance (quality management certified preferred)
  3. Risk management
  4. Environment and
  5. Corporate social responsibility
  • Demonstrate relevant technical capabilities and experience and have the capacity to perform contractual obligations
  • Demonstrate financial stability and have in place appropriate levels of insurance
  • Demonstrate compliance with appropriate legislation
  • Agree to supply goods and services in accordance with UnitingCare Queensland’s Terms and Conditions. Where a contract has not been established, our purchase order terms and conditions shall apply.

How to become a supplier

To become a supplier to UnitingCare Queensland and other brands in the UnitingCare family, you may need to register with the systems below.

Smartek Compliance Management System

If you are providing services to UnitingCare Queensland, you may be required to register with Smartek in order to work with us, so we can capture your compliance documentation. Please await instruction by the organisation before registering with Smartek as it comes at a cost.


Read more about Smartek

Procurement and Contract Management Portal — register so we can manage your contract

If you are selected to participate in a procurement process and are successful, you will manage your contract through our portal.

Suppliers who are invited to participate in a procurement process or suppliers with existing contracts with UnitingCare Queensland will be required to register on our Procurement and Contract Management Portal powered by JAGGAER.


Visit the procurement portal

Procure to Pay (P2P) – coming soon

Our cloud-based Procure to Pay (P2P) system – powered by Coupa, will allow suppliers to issue purchase orders electronically via email and through the Coupa Supplier Portal, with some suppliers capable of full automation. It will also enable various electronic invoicing options.

Read more about Procure to Pay (P2P)

Indigenous suppliers

If you’re an Aboriginal and Torres Strait Islander business — we’d love to hear from you!


As part of our Reconciliation Action Plan, we’re aiming to improve the capability and capacity of the Indigenous business sector so more Aboriginal and Torres Strait Islander businesses can supply UnitingCare Queensland. This is part of our broader vision for reconciliation — you can learn more about our commitment to reconciliation here.


Please download and fill out the Indigenous Business registration form to hear more about future procurement opportunities.

  • Indigenous Business registration form
    166.45 KB
    Download docx

Alternatively, please register with one of the following Indigenous business directories:

We have access to these directories to search for potential Indigenous suppliers.

If you are already registered with our contract management system Smartek, please login and update your details.


Update your Smartek details

Supplier expression of interest form

If you'd like to supply UnitingCare Queensland with your goods and services, please send through an enquiry!