Lifeline is a trusted national charity that has been saving lives for more than 50 years. Driven by the belief that Australian lives lost to suicide can be prevented, we’re committed to bringing hope to Australians doing it tough.
In Queensland we deliver Lifeline’s crisis support services through 10 Lifeline Centres – Lifeline 13 11 14 and Lifeline Online Chat. Here our highly trained Lifeline Crisis Supporters help people in their hardest moments. Every month, we respond to more than 12,000 phone or online chat contacts from people needing crisis support and suicide prevention services – providing a non-judgmental and compassionate listening ear.
We also provide a range of other services in the community, such as Lifeline Community Recovery, with teams ready and able to provide face-to-face support following a natural disaster. And since young people often turn to their peers first in difficult times, we provide training on the skills, knowledge and strategies needed to give effective support in times of need. At a corporate level, our training services help organisations create mentally healthy workplaces.
Our network of 130 Lifeline shops across Queensland sell new, donated and pre-loved goods to help fund our crisis support services. We also export to overseas communities, sell rags to industry and run our Lifeline Bookfest and other events to further support our services and help save lives.
None of this is possible without the generous support of the community and more than 6,000 dedicated volunteers. They are the backbone of our Lifeline services in Queensland, contributing more than 800,000 hours of volunteering service every year.
Around 750 lives are lost to suicide every year in Queensland – with a rate that’s disproportionately high in rural areas. But we believe lives lost to suicide can be prevented. Through our state-wide footprint and the compassionate offer of support we can save lives and provide hope to those in need.
Our role is to encourage people to talk to someone in times of crisis and reduce the stigma around suicide. As part of UnitingCare, we’re committed to helping people across Queensland live life in all its fullness.