The Birch Street Community Hub has temporarily relocated while our new, purpose-built centre is constructed.

Child, family and community support services in Cairns

More than just a neighbourhood centre, Birch Street Community Hub is a special place run by kind, passionate and inclusive staff who become like family to people doing it tough in the Cairns region.

For many years, we have been at the heart of our community. We take our role of serving vulnerable people seriously, whether it be for financial assistance, parenting advice, counselling, or just a cuppa and chat with a friendly face.

We support individuals and families through drop-in services, group activities and educational workshops on a range of life skills. Our family support services are co-located in the hub, so we can organise child and adult counselling. Our free pantry day is where we donate fresh fruit and vegetables, frozen meals and bakery goods as part of our emergency relief services.

We can also refer people to other community organisations for more specialised care, as well as provide telephone and internet access.


Birch Street Community Hub
1A/127 Anderson Street,
Queensland, 4870

07 3253 4000

Get directions

How does Birch Street Community Hub help?

We offer a range of free support services, including:

  • Emergency relief.
  • Homelessness support.
  • Healthy eating and budgeting workshops.
  • Free community pantry day.
  • Multicultural playgroups.
  • Parenting workshops.
  • Child and adolescent counselling.
  • Drop-in services.
  • Telephone and internet access.

Who does Birch Street Community Hub help?

As a place of connection, inclusion and belonging, we assist people of all ages, cultural and racial backgrounds, gender identities, sexual orientation and people living with a disability in the Cairns region.

How to access Birch Street Community Hub support

Drop-in and see us, call us on 07 3253 4000 or complete the form below.