Child abuse support service in Logan and Gold Coast

As passionate advocates of child safety and wellbeing, HOPES is committed to comforting and supporting children experiencing sexual, physical and emotional abuse as we try to find positive ways to help them heal.


We provide free counselling to children, young people and their non-offending family members or carers who are grappling with trauma and pain because of abuse. We also provide therapy to children who are displaying sexual behaviour problems.


Gold Coast centre
2741 Gold Coast Highway,
Queensland 4218
T (07) 5579 6000 F (07) 5538 4925
Logan centre
Portal Office Park,
2994 Logan Road,
Queensland 4127
T (07) 3270 6400 F (07) 3270 6490

Please note: We do not take self-referrals by parents or carers. Clients must be referred to us by the Department of Child Safety, Seniors and Disability Services.

How does HOPES help?

Offering a safe, sympathetic and reassuring environment for children, our counsellors are trained professionals in managing childhood trauma, and emotional, behavioural and social struggles caused by abuse.

We also:

  • Offer counselling for parents and carers to voice their concerns and help them better understand the impact of abuse on children.
  • Provide family-focused coping mechanisms to manage trauma symptoms and provide strategies to effectively respond to ongoing issues.
  • Link in with other services and provide referrals to ensure holistic support.

The length of time a child will need counselling depends on the complexity of their needs. We aim to work through their recovery as quickly as possible – however, we always move at the child’s pace.

Who does HOPES help?

  • Children and young people under 18 who have experienced abuse and neglect.
  • Children 12 years or younger with sexual behaviour issues.
  • Non-offending family members.

How to access HOPES support

HOPES is a free service to clients referred by the Department of Child Safety, Seniors and Disability Services from the following Child Safety Service Centres. Child Safety Officers can call (07) 5579 6000 (Gold Coast) or (07) 3270 6400 (Logan) to speak with one of our counsellors about making a referral. 

Logan centre

  • Beaudesert
  • Browns Plains
  • Logan Central
  • Loganlea

Gold Coast centre

  • Mermaid Beach
  • Labrador
  • Nerang

Note: We do not take referrals directly from members of the public. Concerned parents and carers wanting information on support services should contact Family and Child Connect on 13 32 64.