1800NQSAFE

When to contact 1800NQSAFE

You can contact 1800NQSAFE if:

• You are experiencing domestic or family violence.
• You are concerned about your safety or the safety of your children.
• You are supporting a family member, friend or colleague experiencing violence.
• You need information about available support services.
• You want help understanding your options.
• You are looking for support to change your own behaviour.

Support is available day and night, whenever you're ready to reach out. 

How we can help

1800NQSAFE provides: 

Every person's situation is different. Our trained practitioners will work alongside you to understand your circumstances and help connect you with the support that is right for you. 

More than a crisis response

Domestic and family violence doesn't end when the immediate crisis passes.

1800NQSAFE is designed to provide support in the moment, while also helping people access the services, information and connections that support longer-term safety and wellbeing.

As part of the North Queensland Domestic and Family Violence Networked Hub, the service works alongside local organisations and support providers to help people navigate what can often be a complex system during a difficult time.

Our goal is simple: to help people access the right support at the right time.

Who can use the service?

1800NQSAFE supports people across:

• Townsville
• Palm Island
• Burdekin
• Hinchinbrook

The service is available to:

• Victim-survivors of domestic and family violence.
• Family members and support people.
• People seeking information or guidance.
• People wanting support to change their behaviour.