Is your power at risk of being disconnected?
If you cannot pay your electricity bill, contact your energy provider as soon as possible to explain your circumstances. By making your service provider aware of your situation, they are then able to provide some support to you. They may be able to give you more time to pay, offer a payment arrangement through a hardship program or refer you to external support offered in your community.
What are the consequences of failing to pay?
If you don’t pay your electricity bill, you may receive calls to pay from your service provider, which could add to your stress.
Your name may be placed on a credit file, which could affect your future credit opportunities.
Your debt may be outsourced or sold to a collection agency which may see you incur further fees.
Your power may be disconnected, which could result in your home becoming uninhabitable. You may even face reconnection fees to restore your service.