We take time to listen to what matters to you and understand your goals.
We can work alongside the people you trust — such as family, carers, support coordinators or friends — to explore housing options that feel right for you.
You can talk with us face-to-face, over the phone or online — no referral needed.
We support your right to choice and control. Our role is to make the housing process clearer, more accessible and centred around your wellbeing, independence and long-term stability.
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We provide information and support to help you:
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We can also link you with:
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Who we support
Home Access is for people with disability who:
- want help exploring housing options
- want to change where or how they live
- need safe, stable housing when transitioning from hospital, or other intuitional settings
- are at risk of entering institutional or government-managed settings because their current housing is unsafe, unsuitable or inadequate.
We welcome anyone who wants to better understand their housing choices and access tailored support.
How we can support
We provide structured, practical and personalised support to help you and your network understand housing options and plan next steps.
We can help you:
- identify your housing needs and goals
- explore housing options if your current housing does not meet your needs
- understand community, private, shared, modified, public and Specialist Disability Accommodation
- identify what you need in a home
- plan achievable next steps.
What happens when you contact us
When you contact us, we will:
- take time to understand your housing needs
- talk with you about your housing goals and current supports
- help you understand your housing options
- explore other supports that may assist.
Home Access is not a crisis or emergency accommodation service. If you need urgent housing or safety support, we can help you find the right service to contact.
How to access the service
You can contact Home Access by:
- calling us
- walk in (no appointment needed)
- completing our contact form to arrange for us to come to you.
You don’t need a referral to use this service.
Resources
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My Housing Options
The My Housing Options website and toolkit supports people with disability to find and secure a suitable home. Co-designed by Queenslanders with Disability Network (QDN) together with people with disability, support organisations and Queensland Government agencies.
Read more about My Housing Options.
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Housing and home modification supports
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Tenancy rights and support services
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Disability advocacy groups
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Culturally inclusive housing supports
Contact Home Access
To get started with Home Access, please fill in the form below or:
Phone: 07 3253 4943




