Financial hardship can affect anyone, at any stage of life and for many reasons

If you're in this situation, remember that you are not alone. The government offers a number of key initiatives to help you get back on track.

Grants and support that may be available to you

  • Help meeting your electricity payments

    If you’re experiencing difficulty meeting your electricity payments, the Home Energy Emergency Assistance Scheme (HEEAS) may help. The grant is available to Queensland households and can pay up to $720 of the current balance of energy bills.

  • Help meeting your utility bill payments

    The Australian government offers assistance to some people with a utility allowance.

  • Help through the Medical Cooling and Heating Concession Scheme

    The scheme allows people with a chronic medical condition to receive $340.85 per year towards the cost of their electricity.

  • Emergency relief support

    You can contact local community agencies for emergency aid. This includes food parcels, food vouchers, petrol cards, prescriptions, brokerage, clothing and furniture.

Additional information

One
Contact the National Debt Helpline on 1800 007 007
The helpline can refer you to services that may be able to provide further support, like emergency relief providers in your area.
Concessions and rebates
The Queensland government has published a full list of their concessions and rebates that you may be eligible for.
Learn more

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Looking for guidance?
Contact us today to organise a meeting with one of our financial counsellors.

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